Ea77 com Privacy Policy — Your Data
Our Full Commitment to Your Security

Ea77 com (hereinafter referred to as "we", "us", or "the Platform") is one of Bangladesh's most trusted online betting and gaming platforms. We believe that every user's privacy is a fundamental right. This Privacy Policy document provides a detailed explanation of how information collected through the ea77 com website and mobile application is protected and used.

This policy applies to all users of ea77 com services — whether you are a registered member or a visitor just browsing. By using our site or app, you are considered to have agreed to the terms of this Privacy Policy. Please read this document carefully before creating an account or using our services.

Ea77 com complies with the international General Data Protection Regulation (GDPR) and applicable local data protection laws. This policy is designed to help you clearly understand what we do and do not do with your information.

Ea77 com collects only the information necessary to provide its services. No unnecessary data is requested. The types of information collected are described below:

a) Information collected at registration:

• Full name and display name
• Email address & mobile number
• Date of birth (for age verification)
• Residential address and country
• Username and password (stored in encrypted form)

b) Information collected during KYC verification:

• Scanned copy of National ID (NID) or passport
• Proof of address documentation
• Information related to payment method verification
• Selfie or video verification (if required)

c) Automatically collected information:

• IP address and device information
• Browser type and operating system
• Time spent on the site and pages visited
• Date and time of login and logout
• Gaming history & betting activity

d) Payment-Related Information:

• BKash / Nagad / Rocket number (stored in masked form)
• Transaction history and amounts
• Date and time of deposits and withdrawals

Ea77 com uses collected data solely for the purposes outlined below. Your information will never be used for any other purpose without your consent.

Ea77 com never sells your data to third parties for advertising purposes. Our own promotional emails are sent only with your consent and can be unsubscribed from at any time.

Ea77 com does not sell or rent your personal information to any third party. However, limited data may be shared in certain specific circumstances:

• Payment Providers: Necessary information is shared with bKash, Nagad, or your bank to complete transactions. These partners are bound by their own privacy policies.
• Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a government regulatory authority.
• Technology Partners: Trusted technology providers may access limited data to ensure the security and functionality of the site. They are not permitted to use that data for their own purposes.
• KYC Verifier: Relevant documents are shared with a licensed KYC provider for identity verification.
• Business Transfer: In the event of a merger or acquisition involving ea77 com, your data may transfer to the new ownership. Prior notice will be provided in such cases.

Ea77 com stores your data on secure, encrypted servers located in internationally certified data centers with 24/7 physical and digital security.

How long we retain your data:

• Active account data: retained until the account is closed.
• After account closure: generally 5 years, in accordance with legal obligations.
• KYC documents: 7 years after verification (in compliance with AML regulations).
• Transaction records: 7 years (in accordance with financial regulations).
• Cookies & browsing data: typically 30–90 days.

Once the designated retention period ends, your data is securely deleted or anonymized so that no individual can be identified from it.

Cookies are small text files that a website stores on your device. ea77 com uses several types of cookies, detailed below:

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working properly.

Every registered member of ea77 com has the following rights over their personal data. To exercise any of these rights, please email our support team.

• Right to Access: You may request to see what information we hold about you. We will respond within 30 days of receiving your request.
• Right to Rectification: You can submit a request to correct any inaccuracies in your information.
• Right to Erasure: You can request that your data be deleted in certain circumstances.
• Right to Restrict Processing: You may request that data processing be temporarily suspended while an investigation is ongoing.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to the use of your data for specific purposes.
• Right to Withdraw Consent: Any consent given can be withdrawn at any time.

Ea77 com strictly prohibits membership for anyone under 18. Our services are for adults only. Date of birth is verified at registration and age is confirmed through the KYC process.

If a minor has created an account using false information and this comes to our attention — or is reported by a guardian — the account will be immediately closed and all collected data will be deleted.

Ea77 com uses industry-leading technology to protect your data. Our security framework is built across multiple layers:

• 256-bit SSL/TLS Encryption: All communication between the site and users is encrypted.
• Two-Factor Authentication (2FA): Two-factor authentication available for added account security.
• Firewall and DDoS Protection: Preventing unauthorized access at the server level.
• Regular Security Audits: Periodic penetration testing conducted by third-party security experts.
• Real-Time Monitoring: Unusual logins or transactions are detected in real time.
• Data Backup: Regular encrypted backups are stored on separate servers.

Please note that no transmission over the internet can be guaranteed to be completely secure. You also have a role to play — use a strong password and never share your login credentials with anyone.

Ea77 com uses select trusted third-party services to enhance site functionality. These providers are given access to only the limited data necessary for their designated tasks.

• Payment Gateway: Licensed payment service providers for transaction processing.
• KYC Verification Services: Regulated verification providers for identity confirmation.
• Cloud Services: For secure data storage and processing.
• Game Software Providers: For delivering gaming content.

Every third-party partner is bound by a data processing agreement with ea77 com. They are not permitted to use your data for their own purposes.

Ea77 com may update this Privacy Policy as needed. Any changes will follow the process outlined below:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, advance notice will be sent to your registered email.
• Continued use of the site after any changes constitutes acceptance of the updated policy.
• If you object to any changes, you will have the option to close your account and withdraw your balance.

For any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection team:

• Email: support@ea77com.click
• Live Chat: Active 24/7 — click the chat icon at the bottom right of the site.
• Help Center: Help Center page for answers to common questions.

Privacy complaints typically receive an initial response within 48 hours of submission. Complex matters may take up to 30 calendar days to resolve, which falls within the timeframe set by GDPR.